Privacy Policy
Welcome to Crust & Ember Pizzeria’s privacy policy. We operate a pizzeria service that welcomes customers from London, United Kingdom, located at 12 Olive Street with a business contact page at papermeadowstudio.xyz. This policy explains how we collect, use, disclose, and protect your information when you visit our site or place orders with us. By using our site, you agree to the practices described in this policy. Last updated: October 13, 2025.
Information we collect
We may collect personal information that you provide directly to us, such as name, phone number, delivery address, and payment details when you place an order or contact us. We also automatically collect information about your device, browsing actions, and patterns through cookies and similar technologies. This may include your IP address, browser type, operating system, pages visited, and the time and date of access. We collect data to fulfill orders, improve our menu and services, and personalize your experience on papermeadowstudio.xyz.
How we use your information
We use your information to:
- Process and fulfill orders for food and beverages from our pizzeria.
- Communicate about orders, promotions, and changes to services.
- Improve our menu, website, and customer experience based on usage data and feedback.
- Comply with legal obligations and protect our rights and safety.
- Personalize content and recommendations to enhance your experience with Crust & Ember Pizzeria.
Sharing and disclosure
We may share your information with trusted service providers who assist with payment processing, delivery, website hosting, and customer support. We require these parties to protect your information and use it only for the purposes described in this policy. We may also disclose information if required by law, to protect our rights or safety, or with your consent. We do not sell your personal information to third parties for monetary value.
Cookies and tracking technologies
Our site uses cookies and similar technologies to remember your preferences, analyze site activity, and provide personalized content. You can manage cookie preferences through your browser settings; however, disabling cookies may affect your ability to use some features of our site and place orders. We keep track of the pages you visit and the actions you take to improve Crust & Ember Pizzeria and ensure a smooth ordering process.
Data retention and security
We retain your personal information for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements. We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Despite these measures, no online system is perfectly secure, and you should exercise caution when transmitting information online.
Your rights
You may request access to, correction of, or deletion of your personal data, subject to applicable laws. You can also object to or restrict certain processing of your data, or request data portability where available. If you have registered an account or placed orders, you can update your information through your profile or by contacting us at the details below. We will respond to your request in accordance with applicable law.
International transfers
Our operations may involve transferring information to servers or service providers located outside your country. In such cases, we will take appropriate measures to protect your data and comply with applicable data protection laws. By using our site, you consent to the transfer of your information to these locations as needed to operate Crust & Ember Pizzeria.
Children’s privacy
We do not knowingly collect personal information from children under the age of 16. If we become aware that a child has provided personal data without parental consent, we will take steps to delete the information as soon as possible. If you believe we have collected such data, please contact us to request removal.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact us
If you have questions or concerns about this policy or our data practices, please contact +44 20 7946 0958 or visit our site at papermeadowstudio.xyz. You can also reach us at our physical location in London, United Kingdom at 12 Olive Street for in-person inquiries.
Scope and applicability
This policy applies to all users of the Crust & Ember Pizzeria website and ordering platform hosted at papermeadowstudio.xyz. It covers the handling of data collected during online interactions, orders, newsletter sign-ups, contact forms, and customer support inquiries. We aim to protect your information in line with applicable data protection laws and best practices for privacy in the hospitality industry.
By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your information as described herein. For any further clarification about data collection or usage specific to your location, refer to the contact information above or the privacy notice provided during checkout.